Silkworm

    Silkworm is a comprehensive Digital Wallet Ecosystem built for Neo Banks and traditional Banking, Finance, and Insurance (BFSI) businesses and retail businesses to re-envision customer engagement and transaction experience. The platform provides comprehensive out-of-the-box services that can be easily adopted by these organizations to support their individual and corporate customers. The platform can be deployed as a BFSI solution for BFSI organizations or as a retail marketplace solution for retail organizations.

    Silkworm can be deployed in multiple industry verticals to offer a novel digitized customer experience.

    Silkworm also collaborates and works with multiple global FinTech’s, Neo banks and global money transfer services that can be offered as a service to our customers who are looking at a global or regional reach.
    Silkworm is bundled with eKYC/eKYB, AML/CTF, Transaction monitoring/Fraud management and financial compliance services that can be easily adopted.

    Silkworm Money &
    Finance

    Silkworm offers many features and functions for banking, finance, insurance (BFSI) and retail businesses to capture the mobile, social media centric GenY and Gen Z customers with a ready-to-go product with global references, helping the organization expand its geographical coverage and partner network. 
    • Individual (Silkworm: Money) and Corporate (Silkworm: Finance) electronic wallets leveraging Mastercard ecosystem.
    • Ability to add multiple sources of funds.
    • Virtual/Physical Mastercard payment instrument linked to the electronic wallet.
    • Electronic KYC / KYB via our partner ecosystem.
    • AI-based Transaction monitoring, Fraud prevention and management via our partner ecosystem.
    • Integration to cross-border money transfer services with competitive rates.
    • Marketplace integration for retail services.
    • Customer Identity and Access management.
    • CRM for Customer Information Management.
    • Back-office portal for operations and support.
    • Single sign-on with back-office identity management solution.
    • API exposure for 3rd party developers to leverage API economy/monetization.
    • Business intelligence, analytics and extensive reporting capabilities.
    • SaaS / Host On-Premises or Cloud or Hybrid Model.

    Silkworm Retail

    Silkworm Retail is an Online Marketplace integrated into the Silkworm Ecosystem that enables retail organizations to re-envision customer engagement and transaction experience. The platform serves across the entire retail value chain which drives through all customer touch points.

     
    This super self-care application is built with catalogue-based e-commerce, self-express checkout, multiple in-app payments and many more value-added services that enhance the customer lifestyle and experience.
    • Digital Commerce with Tag-based Product Catalogs that can work across the retail chain.
    • Merchant and agent onboarding with eKYC/eKYB.
    • Integration with delivery service providers for delivery.
    • Multiple Payment Options ( Cash, card, QR, In-App, Loyalty/gift cards).
    • Self-checkout using in-app payment (scan barcode and add the product to the shopping cart).
    • Multiple Shopping Service (Self Express Checkout, Order & Delivery, Order & Pickup).
    • Geo-Location (Nearest or Preferred Retail Merchant Outlet) based Search Option(s).
    • Recommendation engine.
    • Loyalty, promotions, referrals and offers.
    • Social media integration.
    • Digital gift cards.
    • Multilingual support.
    • Maintain a shopping list.

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