{"id":458,"date":"2023-07-24T17:46:27","date_gmt":"2023-07-24T17:46:27","guid":{"rendered":"http:\/\/rw23.silverleap.com\/?page_id=458"},"modified":"2024-11-28T07:39:22","modified_gmt":"2024-11-28T07:39:22","slug":"digital-customer-experience","status":"publish","type":"page","link":"https:\/\/rw23.silverleap.com\/index.php\/digital-customer-experience\/","title":{"rendered":"Project Portfolio"},"content":{"rendered":"\t\t
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Silverleap's Journey of Milestones, One Leap After Another<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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In today\u2019s digital era, customer expectations are higher than ever. Customers want fast, convenient, personalized and seamless experiences across all channels and touchpoints. They want to interact with your brand anytime, anywhere, and on any device. They want to feel valued, understood and satisfied.<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Digitize your customer experience and transform your business. <\/b>
\nDigitizing your customer experience can help your business to increase customer satisfaction, retention and advocacy. \n

\nAt Silverleap, we specialise in designing and implementing proactive and integrated digital experience that builds trust and loyalty. \n

\nWe help to differentiate your business from your competitors and gain a competitive edge by reducing costs, improving efficiency and optimizing business processes.\n<\/h5>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Our Pathway to Excellence and Beyond<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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TPS Global Payment Platform - TPS Solutions, Singapore<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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TPS ensures fully protected payments by partnering with regulated financial institutions like Airwallex, offering top-tier encryption for robust data security. It facilitates fast and reliable global transfers in multiple currencies, eliminating delays common with traditional banks. The platform simplifies international business payments through multi-currency accounts, efficiently managing payroll, vendor payments, and taxes. Designed for ease of use, TPS provides a seamless virtual platform tailored to the needs of global businesses, with transparent transactions, clear exchange rates, and no hidden fees. TPS platform offers a comprehensive range of payment services, including remittance, e-wallets, virtual accounts, digital cards, and both global and local business payment solutions.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Telemedicine Service Platform - Scripted Clinic, Australia<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Silverleap is collaborating with Scripted Clinic to develop a web portal seamlessly integrated with MediRecords. This portal aims to provide telemedicine services, enabling patients to access and view their medical information conveniently and securely.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Cash-In-Mobile (CIM) Wallet \u2013 LB Finance Sri Lanka<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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CIM, Ultra-simple mobile wallet of LB Finance is the First ever trilingual mobile wallet application in Sri Lanka. Mobile wallet which enables to do all cash transactions easily and securely, is developed using the Lanka QR payment system developed by Lanka Clear which operates under the guidance and supervision of the Central Bank of Sri Lanka and with the industry standards practices with eKYC, Tokenization etc.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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SOLO Digital Wallet & Tokenization Platform \u2013 HNB Bank Sri Lanka<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Silverleap, in collaboration with Hatton National Bank (HNB)\u2014recognized as the Best Retail Bank in Sri Lanka developed SOLO, a retail wallet designed to enhance customer convenience. The platform, powered by a robust tokenization system, provides seamless real-time transaction capabilities, ensuring secure and flexible payments. Whether shopping at major retail franchises, small stalls, or even paying for a three-wheeler ride, SOLO empowers users to handle transactions effortlessly and securely.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Automated Collection Platform \u2013 zMessenger Sri Lanka<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Silverleap\u2019s Strategic Business Partner zMessenger, the leading digital services company in Sri Lanka\u00a0 which provides a broad range of solutions in strategies and digital technologies has taken Silverleap\u2019s Digital Closed-Loop Wallet Platform to Automate the collection process for the various services they provide for their customers.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Unified Electronic Ticketing Platform \u2013 NTC, Sri Lanka<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Unified Electronic Ticketing Platform (UETP) for NTC\/SLTB is an open platform that enables the fare collection process in the public transport sector in Sri Lanka. UETP is scalable enterprise solution platform which will be integrated with bank payment switch(s) for clearing and settlements. While UETP is primarily designed to automate the fare collection process in public transportation, it also has the potential to evolve into a versatile micropayment platform with future enhancements.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Automated Fare Collection Platform \u2013 Dialog Sri Lanka<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Silverleap, in partnership with Dialog, Sri Lanka’s largest mobile operator, launched a Closed Loop Automated Fare Collection (AFC) platform designed to eliminate the need for carrying cash\u2014a common inconvenience for customers. This innovative solution includes the Touch Travel Card, Touch Corporate Fuel Card, and Touch Parking, offering seamless and hassle-free payment options for various services.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Closed loop AFC & Micropayment System - Kifiya Financial Technology, Ethiopia <\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Silverleap collaborated with Kifiya to deliver a closed-loop payment platform leveraging NFC technology, a globally recognized standard for providing a seamless contactless user experience. This platform encompasses a range of services, including an automated fare collection system for city transport, ticketing and validation for inter-provincial travel, micropayments at merchants, road toll payments, and the distribution of vouchers for subsidies.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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World-first virtualized stored value card for Transit - RTA Dubai, UAE<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Silverleap provided a mobile based solution to virtualize and emulate the Nol Electronic Ticketing card which uses for all mode of public transport services in Dubai, UAE. (Pilot Project)<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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LOKAL : Open Bank Wallet & Marketplace \u2013 South Africa<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The Open Banking Mobile Wallet App is designed to facilitate swift payments, seamless small business transactions, convenient airtime purchases, online bill payments, and various other mobile payment features from anywhere, at any time. Lokal Digital Wallet stands out as a robust open banking solution tailored for next-generation shoppers, business owners, and consumers, offering full control over earnings and transactions. Exclusively available for South African users, it combines innovation and reliability to deliver the ultimate mobile wallet experience.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Closed loop Payment Ecosystem - Villar Group, Philippine <\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Silverleap operates the End-to-End solution As-A-Service which works as an alternative payment method in ALL partner commercial establishments and transportation service providers in Philippines. The solution includes PrimeTap Payment Scheme, PrimeTap Stored Value Card, Universal Prime Wallet and Automated Fare Collection Module (AFC).<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Retail Transaction Acquiring Platform - Beep Philippines<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Silverleap deployed a secure Transaction Acquiring Platform for Beep\u2122 reloadable contactless smart card (Stored Value Card)\u00a0 used to automate payment processes in lieu of cash payments\u00a0 in and around Manila, Philippines.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Digital Onboarding and Payment Solution - Century Bank, Nepal<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Century Commercial Bank Limited (CCBL), a National Level Commercial Bank, is committed to delivering simplified banking services by leveraging advancements in information and communication technology. Silverleap has implemented digital verification and cash payment mechanisms aimed at enhancing operational efficiency, reducing payment costs, and minimizing turnaround times, aligning with its commitment to advancing digital mass payment solutions.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Loyalty Exchange and Payment Platform - BreadTalk Group. Singapore <\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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A state-of-the-art solution designed to transform how businesses and consumers handle loyalty points and voucher payments. This platform streamlines the entire voucher management process while enabling the seamless exchange of loyalty points, enhancing efficiency, and creating a more rewarding experience for users.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Identification Solution - Department of Pensions, Sri Lanka <\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The Department of Pensions of Sri Lanka introduced an ID card for pensioners, designed to offer a range of services tailored to their needs. Silverleap provided the platform and infrastructure to enable biometric data capture for pensioners, streamline the annual proof-of-existence process for cardholders, and pave the way for additional services, such as issuing railway warrants, to be integrated into the card in the future.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Where does your business\n
need help?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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At Silverleap, we believe in the power of embracing the future. <\/h6>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\tLet's Talk!<\/span>\n\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Silverleap’s Journey of Milestones, One Leap After Another In today\u2019s digital era, customer expectations are higher than ever. Customers want fast, convenient, personalized and seamless experiences across all channels and touchpoints. They want to interact with your brand anytime, anywhere, and on any device. They…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full_width.php","meta":{"footnotes":""},"class_list":["post-458","page","type-page","status-publish","hentry"],"yoast_head":"\nProject Portfolio - Silverleap 2024<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rw23.silverleap.com\/index.php\/digital-customer-experience\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Project Portfolio - Silverleap 2024\" \/>\n<meta property=\"og:description\" content=\"Silverleap’s Journey of Milestones, One Leap After Another In today\u2019s digital era, customer expectations are higher than ever. Customers want fast, convenient, personalized and seamless experiences across all channels and touchpoints. They want to interact with your brand anytime, anywhere, and on any device. 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